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About our privacy policy
Adapt Business Innovation B.V. cares about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to our services and the website and any services provided by Adapt Business Innovation BV The effective date for the validity of these conditions is 01/08/2018, with the publication of a new version the validity of all previous versions. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our contact person for privacy issues, you will find the contact details at the end of our privacy policy.
Personal data that we process
Adapt Business Innovation B.V. processes your personal data because you use our services and / or because you provide these to us yourself. Below you will find an overview of the personal data that we (possibly) process:
– First and last name
– Sex
– Date of birth
– Birthplace
– Address data
– Telephone number
– E-mail address
– Bank account number
– KvK number
Adapt Business Innovation B.V. processes the following special and / or sensitive personal data of you:
– Citizen service number (BSN)
For what purpose and on what basis we process personal data
Adapt Business Innovation B.V. processes your personal data for the following purposes:
– Handling your payment
– To deliver / care for goods and services to you
– Adapt Business Innovation B.V. also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.
Adapt Business Innovation B.V. do not store your personal data for longer than is strictly necessary to achieve the purposes for which your data are collected.
How we protect personal data
Adapt Business Innovation B.V. takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly protected or there are indications of abuse, please contact us at businessinnovatie@adapt.nl.
The following measures have been taken by us:
- The monitoring and management of our SharePoint, OneDrive and Exchange authorizations and settings for sharing;
- Multiple authentication on our Office 365 environment;
- Setting an additional, more extensive backup of SharePoint and / or Exchange data;
- Periodic check of our network infrastructure for passwords, updates and encryption;
- We have set up our own secure and private WiFi network with firewall equipment to protect the network;
- Installation of a centrally managed and monitored antivirus solution;
- Extra encryption of our laptops and encryption of hard drives is provided.
About the data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data can be viewed.
Email and mailing lists
MailChimp
We send our e-mail newsletters with MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every e-mail that has been automatically sent through our website you will see the unsubscribe link. you will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether e-mails are opened and read.
Office365
We use the services of Microsoft Office365 for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Office365 has no access to our mailbox and we treat all our e-mail traffic confidentially.
Storage
We use Microsoft OneDrive to store our data, documents and files. This Microsoft cloud environment is much safer than other local computing environments. Microsoft’s data centers are certified and at the same time meet internationally recognized standards for digital security. In addition, they are physically protected 24/7 and strict access controls are applied. Onedrive also offers the option of a so-called rollback. This feature is the solution for users who have been infected with ransomware and also the files on their OneDrive are lost. With a rollback, Microsoft restores the OneDrive account to how it looked a few weeks before. The management of our entire IT, including storage, is handled by Utica
Reviews
Google Suite
We collect reviews via the Google Suite platform [to be specified: Provider]. If you leave a review via the Provider, you are required to provide your name, place of residence and e-mail address. The provider shares this information with us, so that we can link the review to your order. The provider also publishes your name and place of residence on its own website. In some cases the Provider may contact you to request an explanation of your review. In the event that we invite you to leave a review, we will share your name and email address with the Provider. They only use this information for the purpose of inviting you to leave a review. Provider has taken appropriate technical and organizational measures to protect your personal data. Provider reserves the right to engage third parties for the purpose of providing the service, for which we have given permission to Provider. All the aforementioned guarantees with regard to the protection of your personal data also apply to the parts of the services for which the Provider engages third parties.
Invoicing and accounting
IBEO
We use the services of IBEO to keep track of our administration and accounting. We share your name, address and place of residence details and details regarding your order. This data is used for administering sales invoices. Your personal data is sent and stored protected. IBEO is required to maintain confidentiality and will treat your data confidentially. The provider does not use your personal data for purposes other than those described above.
Purpose of data processing
General purpose of the processing
We use your data solely for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment that you give. We do not use your data for this
(targeted) marketing. If you share data with us and we use this data to contact you at a later date, unlike at your request, we will ask you for explicit permission. Your data is not shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all held to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.
Cooperation with tax and criminal investigations
In appropriate cases, Adapt Business Innovation B.V. be held to share your data in connection with fiscal or criminal investigation by the government on the basis of a legal obligation. In such a case, we are forced to share your data.
Retention periods
We keep your data for as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a forget request. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.
Your rights
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights.
In principle, in order to prevent abuse, we will only send copies and copies of your data to your e-mail address that is already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself.
You have the right to submit a complaint to the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.
Right of inspection
You always have the right to view the data that we (have) process and that relate to you or that can be traced to it. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data with us at the e-mail address known to us, stating the category under which we have stored this data.
Rectification right
You always have the right to have the data that we (or have it processed) that relate to your person or that can be traced to that change. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the information has been changed.
Right to limit processing
You always have the right to limit the data that we process or have processed that relate to you or that can be traced to it. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the information until you remove the restriction will no longer be processed.
Right to transferability
You always have the right to have the data that we (or have it processed) that relate to your person or that can be traced to that data carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, in such a case, we can no longer continue to provide services, because the secure linking of data files can then no longer be guaranteed.
Right of objection and other rights
In appropriate cases you have the right to object to the processing of your personal data by or on behalf of Adapt Business Innovation BV. If your objection is well-founded, we will make copies and / or copies of data that we process or have processed processed available to you and then permanently cease processing.
You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to keep track of and get reports on how visitors use the website. This processor may be required to provide access to this data on the basis of applicable laws and regulations. We have not allowed Google to use the analytics information obtained for other Google services.
Cookies from third parties
In the event that third party software solutions use cookies, this is stated in this privacy statement.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data with regard to you, we will inform you of this by e-mail.
Contact details
Adapt Business Innovatie B.V.
Broederplein 35c
3703 CD Zeist
Nederland
T +31 (0) 6 4337-9724
Contact person for privacy issues
Niels Huismans